Service

Our Services

We are happy to help you with commercial and technical issues

Commercial Support

We can help you make a suitable quotation, which is drawn up after we have gone through a side surevey or the drawing with you.



We also discuss the many options (AI Surveillance) and applications that are available. The end user often does not know what is already possible.


We can give a demonstration with our demo bus at your customer's location.


After approval of the quote, we can help you with the project planning and possibly configure the cameras, NVR and/or server for you so that you save time and money at the customer's location.


If the customer wants a FAT-SAT test, that is of course also possible. At the end of a FAT-SAT test, the customer receives a report with the findings.

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But it doesn't end there

What does the customer actually want to do with the system and how can he use it optimally?


End-user Trainings: We provide end-user training that focuses on the position and responsibility they have. Not only the working methods but also the legal aspects are discussed;


Technical Trainings: we regularly train our partners' technicians and advisors. In this way, all innovations are then reviewed. DSI has drawn up a special program for this purpose with which Certificates can be obtained that are necessary to function as a Certified Partner of DSI.


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Continuing where others stop

Not only helping with a project or making the right choice, but also with third-party integrations.


DSI-Sunell owns the firm and software.


We manage and develop these in-house. This allows us to more than meet the high requirements set by banks and governments. But you can also use this.


We have already made more than 950 integrations with all kinds of packages. If the package and/or solution is not included, we can arrange this together with you.


Knowing more?

Practical Network Construction

Suppose you (or your customer) are going to renovate, expand or even build a completely new business premises. Then the company network must also be adjusted, expanded or even constructed. When it comes to new construction, people often think: “We'll just add that network”, but thinking about a network 'too easily' can be a bad thing. After all, the data network is the heart of the organization - the connection with the rest of the world - and therefore the opportunity to do the work you are good at. You want to be productive without having to worry about peripheral issues.


What can you expect from us?


    Advice on the design, restructuring or installation of your business network / office network. Installation or repair of data cabling for, for example, internet and telephony. Installation or repair of internet and telephony connections. Installation of a WIFI wireless network. Installation and configuration of network equipment such as servers, switches , patch panels.Construction of cable ducts, wall ducts, server cabinets.Finishing of wall sockets, patch panels and plugs.Connecting printers, computers, telephones.Rearrangement of an existing company network.Supply of all necessary materials and equipment.Testing and labeling of new or existing networks.


Certification of your network

Every assignment carried out, from pulling a data cable to the construction of a completely new infrastructure, is extensively tested by us. This way we are sure that you can use it without any worries. If desired, we can also certify the entire company network or office network. The operation of each connection and data cables is tested using specialized meters. The results are stored in a report, after which the network - provided it meets the requirements - is certified.




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Want to know how your system works every day?


Our service does not end after delivery and commissioning.

Through our partners, we offer the end user (and therefore also the partner) the opportunity to monitor the system remotely from our monitoring center.

What do we check then?

    The physical components of the cameras, NVR and Server are checked; are the recordings still going well? Is there still enough storage capacity and what is the condition of the storage medium? Checks the images day and night. Our system creates a film book and checks daily whether the images still match the settings; your connections are checked. Is there enough bandwidth, checks for digital intrusion;



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Would you like to know more about our services or make an appointment immediately?

We want to know exactly what your needs are so that we can provide the perfect solution. Let us know what you want and we will do our best to help.

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